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Hospital Incident Command System (HICS)

A standardized management framework for healthcare emergencies, ensuring coordinated response and resource allocation.

All personnel
Certificate Available
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Course Description

Course Description

This course provides an overview of the Hospital Incident Command System (HICS) and the operation of the Hospital Command Centre (HCC) during emergencies.

The Hospital Incident Command System (HICS) is an incident management system and a standardized management framework used in healthcare settings to manage emergencies and incidents. It establishes a clear chain of command, efficient communication channels, and standardized procedures for resource allocation and incident response. It can be used by any hospital regardless of size or type to manage emergency and non-emergency events.

Learning Objectives

On completion of this course, you will be able to:

  • Describe the fundamental elements of the Hospital Incident Command System.
  • Describe the purpose, positions, and roles and responsibilities of the Hospital Incident Command System sections.
  • Explain the necessity for customizing the Hospital Incident Command System structure and complexity to a specific healthcare facility and incident.
  • Explain how Hospital Incident Command System tools and forms are applied in the management of response and recovery operations.
  • Describe the Incident Action Planning process and how it is used to define and guide the activities for an operational period during response and recovery operations.

Intended audience

This course is recommended for all senior management, emergency response teams, heads of departments, line managers, supervisors, team leaders and those with health and safety related responsibilities

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